Redo
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
- Rating
- 4.8 (151)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate shopper experiences with premium returns, order management, conversion & email marketing.
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- NetSuite
- CommentSold
- Shop Mini
- Klaviyo
- Gorgias
- Yotpo
Categories
Return options
Pricing
Free
Free
- Free return portal software
- Redo pays for customer return labels
- Free order management software
- Free claims management
Paid labels
Free to install
Pay for return labels, instead of charging customers
AI and Support
$10 / month
$0.95/resolution for the AI suite
- Consolidate your support channels
- Live chat on site
- Automated rules and workflows
- FAQ pages
- CSAT and Analytics
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating returns and exchanges, noting significant time savings and improved customer satisfaction. Features like email customization and marketing tool integration enhance operational efficiency and customer service. The user-friendly interface and seamless system integration, along with responsive support, are frequently praised, helping businesses scale effectively without additional resources.
We love working with Redo! We are big on trying new things, shooting for the stars, and giving customers the best experience possible and that is everything that Redo stands for! I'd highly recommend working with them if you want to grow and try new things! They offer great services that are built to help everyone, but that can be expanded and customized to fit your needs. When asking about features or functions, most apps say they don't offer them whereas Redo will find ways to apply the features you are looking for.
We cannot recommend Redo enough! Not only have they made our returns/exchange process so much easier for us and customers, but they are also helping us automate our e-commerce processes which is something we never thought could be done. We appreciate how hands on the team is and how they will customize anything that is needed. This simply doesn't exist with other platforms. Instead of a "no", the Redo team figures out a solution. Special shoutout to Hayden and Donminic who have been awesome through out this entire process!
Gotta give it to Redo! Love how simple they make returns for the customer and the back end of our Shopify site. Their customer service is second to none, too. They are also always on the pulse providing new services and functions. Really one of the best apps out there at a free or very fair price! Thanks for your hard work, Redo team!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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