Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 15, 2023

Referral Candy is amazing! It's super user-friendly and has everything you need, and the support team is amazing. Innah is always available to help, and she is fantastic.

Xebec
United States
7 months using the app
ReferralCandy replied August 17, 2023

Thank you so much for this review. I'm always an email/chat away whenever you need help. :)
- Innah

May 8, 2023

Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!

FitFighter
United States
11 months using the app
ReferralCandy replied May 9, 2023

We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :)
- Innah

May 2, 2023

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

BingCases
United States
7 months using the app
ReferralCandy replied May 4, 2023

You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris

May 2, 2023

The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated

Purvival
Switzerland
6 months using the app
ReferralCandy replied May 4, 2023

I also apprecitae your kind words and it was my pleasure assisting you with your concerns.
- JC

September 9, 2023

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

The Minimalist Wardrobe
Finland
2 months using the app
ReferralCandy replied September 14, 2023

We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine

June 26, 2023

Lorraine Garcia coming through with the killer customer service! Extremely attentive, thorough and happy to answer all the questions I had! One of the best things about referral candy for me!

Pachee store
United Kingdom
4 months using the app
ReferralCandy replied June 26, 2023

Client satisfaction is our top priority, so we always strive to deliver the best customer experience. Thanks so much for this great review. :)
- Lorraine

May 18, 2023

Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!

bered
Sweden
About 1 month using the app
ReferralCandy replied June 9, 2023

You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :)
- Cris

May 19, 2023

JC was so helpful! I couldn't figure out how to make this worth doing but he definitely helped me make it all work out with the ideas that I had initially upon downloading it. So much appreciation for his kindness and patience!

GLAMISIMA
United States
4 months using the app
ReferralCandy replied June 9, 2023

Pleasure to have assisted you with your queries. Please get back to us anytime you need help. :)
- JC

May 26, 2023

Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!

Plump it!
United Kingdom
10 months using the app
ReferralCandy replied June 9, 2023

Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review.
- Jessa

August 1, 2023

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Jollof Nation (Trademark of Flawless Foods Inc.)
Canada
About 1 month using the app
ReferralCandy replied August 9, 2023

Assisting our merchants is our top priority, and we also thank you for writing a wonderful feedback about our services. :)
- Cris