Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

April 8, 2022

Perfect app. Customer service even better. Katherine is truly one of the best service persons I've ever dealt with.

Toipal
United States
7 months using the app
ReferralCandy replied June 1, 2022

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Katherine

Edited February 15, 2022

It's easy to set up referral program and customer support is great.
Thank you for promptly handling the matter with care Cris and Jelson :)

SAKURA WADA
Japan
7 months using the app
ReferralCandy replied February 14, 2022

Thanks so much for the review! If you need further help, just let us know - Cris

October 20, 2020

Very easy to setup and link in with the existing apps I use (specifically Recharge Payments). The app's different referral rewards and ability to change them easily as well as personalise the look and feel to brand it in line with the business is great. The team are also very responsive and offer great support - special shout-out to Jon for the recent support.

LOAF.LY
United Kingdom
7 months using the app
November 23, 2021

Jon was very helpful and answered all of my questions very quickly. I would recommend this app to any Shopify store owner.

Hattingley Valley Wines
United Kingdom
7 months using the app
ReferralCandy replied November 23, 2021

Thank you for the recommendation! Reach out any time! - Jon

December 23, 2021

Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect

EMKE
Germany
7 months using the app
ReferralCandy replied December 23, 2021

We're glad Caye was able to help! - Tom

Edited August 3, 2022

Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.

Travel Buggy
Canada
7 months using the app
ReferralCandy replied January 18, 2022

We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie

May 28, 2020

Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.

Tales and Tails GmbH
Germany
7 months using the app
August 24, 2021

Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.

Our Icons
Netherlands
7 months using the app
ReferralCandy replied August 24, 2021

Thank you for five stars! Reach out any time! - Jon

January 6, 2021

I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.

LoveSeen
United States
7 months using the app
April 5, 2022

Super service and great product. Amazing customer support by JC helping with installation and customisation.

Brite
United Kingdom
7 months using the app
ReferralCandy replied June 1, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC