Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 18, 2020

Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.

Flock Foods
United States
9 months using the app
December 16, 2021

Stats are not very complete and it is hard to follow your perfs. But the support is super reactive. Katherine was really helpful ! I wanted to make some changes on the app and she helped me a lot ! Thanks !

The Trust Society
France
9 months using the app
ReferralCandy replied December 21, 2021

We appreciate and value your feedback! If you have any concerns, just let us know. - Katherine

March 3, 2021

While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!

Bodily
United States
9 months using the app
February 28, 2019

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.

However, we had some problems to translate everything to German and adapt the design.

For this issue, Derek from the customer service was a great help

SIRPLUS
Germany
8 months using the app
June 18, 2021

Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help

Hyped Polar Bear
Netherlands
8 months using the app
ReferralCandy replied June 21, 2021

Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.

May 12, 2021

I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having

In Other Good News
Australia
8 months using the app
ReferralCandy replied May 13, 2021

Glad Derek was able to help. We'll work even harder to earn that 5th star! -- Jaime R.

December 29, 2020

Great App!!
Customer Support has been awesome, Benz has guided us to get things right when needed.
Thank you!!

sæy 7!
India
7 months using the app
October 17, 2018

I have added this add with the plans on using it for customers as well as an affiliate program. The assistance from referral candy was fantastic, quick and they've helped me with all my questions. excited to get it up and running.

Lunchbox Pals
Australia
7 months using the app
February 27, 2019

Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.

Pair Eyewear
United States
7 months using the app
Edited November 30, 2020

Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!

EatSens.com
Germany
7 months using the app