Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

July 6, 2022

We started using Referral Candy and so far its been great. We needed some help from support and JC Fajardo was super helpful—great service.

Nada Toothbrush
Canada
6 months using the app
ReferralCandy replied July 12, 2022

Thank you for this review and we are so happy that you liked our services! :)
- Jc

March 31, 2020

Referral Candy setup was a breeze and my man Derek help me get everything set up in time!!! I love it when apps are this easy to install and setup!

Become Nutrition
United States
6 months using the app
March 25, 2022

Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.

AutoLine Pro
United States
6 months using the app
ReferralCandy replied March 28, 2022

Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :)
-Val

Edited February 15, 2017

Such Amazing Support. Adam practically held my hand, through testing and gave great tips and advice. I am thrilled to have this in my arsenal of marketing tools.

Tmak Sportswear
United States
6 months using the app
July 30, 2020

Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!

A Box of Stories
United Kingdom
6 months using the app
November 19, 2018

Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.

Charlie's Soap Canada
Canada
6 months using the app
March 4, 2021

So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended

Mia Adora
Canada
6 months using the app
January 18, 2022

Great app and really helpful team. They helped me to make all theme customizations I needed very fast.

JEANS4YOU.LT
Lithuania
5 months using the app
ReferralCandy replied January 18, 2022

Thank you for your kind words. If you need further help, just let us know - Lorraine

January 18, 2022

Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.

ABIYA
United Arab Emirates
5 months using the app
ReferralCandy replied January 18, 2022

We're so glad to hear your feedback! If you have more questions, we're here for you - Cris

April 7, 2022

got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.

Beyond Bling Jewellery
New Zealand
5 months using the app
ReferralCandy replied June 1, 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Lorraine