Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

June 14, 2021

Convenient because you can customize the settings.
Furthermore, the support system is also substantial.
They will respond quickly and politely to your questions.

こども服ELMO
Japan
5 months using the app
ReferralCandy replied June 17, 2021

Thank you for your kind review! Let us know if you need any help. - Darren F.

September 2, 2022

Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.

Catdoer
Singapore
5 months using the app
ReferralCandy replied September 7, 2022

You are definitely welcome, and it was a pleasure helping you out. :)
- Katherine

May 26, 2017

Edmund and Tom were perfect! They understood my problem and they took the right decision for my store.
Great customer service!

Max

Futurebikini
United States
5 months using the app
July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Nashid Chroma Art and Apparel
Canada
5 months using the app
ReferralCandy replied July 30, 2021

Thank you for your review. Let us know if you need help with the interface! - Caye

October 19, 2022

We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!

The Gem Boutique
Canada
5 months using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! We appreciate the review.

February 25, 2022

This is a great app if you want to create a referral program with minimum effort. The costumer service is also great, Lorraine was very helpful.

Affya
Spain
5 months using the app
ReferralCandy replied February 25, 2022

Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine

September 26, 2019

Can only recommend Referral Candy!
Thank you, Dwight, for the fast and professional support, GIF-game is strong.

feey
Switzerland
5 months using the app
May 5, 2021

I just downloaded Referral Candy and so far it's good. I had to contact their support team for some minor help and I was lucky to get assisted by Benz. She's super helpful and smart. I offered a good deal for my other website which I think is cool - surely will be in touch once I decided to use the app for my other site.

IZAAK AZANEI
United Kingdom
5 months using the app
ReferralCandy replied May 6, 2021

Thank you for the five stars! Reach out any time! - Benz J.

December 29, 2017

Awesome Service. Great response time and detailed responses

Xcel Premium
United States
5 months using the app
August 12, 2020

I tried this app in our store for over a month and it gave good results. Jon from their support service was also very helpful!

Motherna
Chile
5 months using the app