Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

May 29, 2019

I have had an amazing experience while having an account setup with Referal Candy. I was in contact with Tippy and he even stayed over hours in order to help me out to complete our referral campaign! He was very patient and helpfull and for sure there is no doubt that we are in GOOD HANDS!

Kutus Kutus
Cyprus
5 months using the app
July 1, 2020

Derek was very helpful in setting up some customizations for our referral program, and we've been really pleased with the results so far!

Allay Lamp
United States
5 months using the app
September 25, 2020

Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!

Anaya Arts
Canada
5 months using the app
March 25, 2021

Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN

MindJournal
United Kingdom
5 months using the app
October 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Café 124
Italy
5 months using the app
January 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Nyssa
United States
5 months using the app
ReferralCandy replied January 18, 2023

We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris

September 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Cavali Club
United States
5 months using the app
ReferralCandy replied September 27, 2021

Thank you for the feedback! Reach out any time! - Jon

October 29, 2020

I had an excellent customer service experience with Benz, who helped me with a workaround relating to email automations. Thank you, Benz!

Kosherkart
United States
5 months using the app
November 10, 2020

Nice App....love it !!
And the Support is amazing!
Derek helped me a lot.
I think that will work and the app is amazing!

FAYKE® Cosmetics
Germany
5 months using the app
May 29, 2019

Tippy provided extended and outstanding customer service in helping us get set up. He was thorough and helpful, exceeding all expectations in making things work. I would recommend you at least trying this service out for a month to see if it is a good fit for your company. You won't be dissatisfied with their customer service in the very least.

IZ Adaptive
Canada
5 months using the app