Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 4, 2023

5 stars so far. We have only installed the App today and the setup has been really straightforward and Katherine was really helpful and answered all of our setup questions within minutes. We hope to see great results from such an easy to use App. And even better that it integrates with Klaviyo!

Splosh Limited
United Kingdom
1 day using the app
ReferralCandy replied August 9, 2023

You're amazing! Thanks so much as well for this review. Please let us know if you have concerns in the future and we are here to help you out.
- Katherine

August 1, 2023

I am developer and was implementing Referral Candy affiliate program for the first time. I ran into a blocker and fortunately connected with Innah via the help portal on the dashboard. She was great to work with and answered all of my questions promptly. Thanks again for the help!

Skin Juice Stage
Australia
About 1 month using the app
ReferralCandy replied August 9, 2023

You are welcome, and please get back to us anytime you need help. :)
- Innah

June 21, 2023

Karen was amazing and very attentive. Overall I am enjoying my experience with Referral Candy. Great work!

Shenius Store
United States
3 months using the app
ReferralCandy replied June 22, 2023

Thank you so much for this amazing review. We're so glad to hear that you're enjoyig our services. :)
- Karen

September 13, 2023

Lorraine was great just now with customer service. Their online chat help is great!

Parrot Paddles
United States
6 days using the app
ReferralCandy replied September 15, 2023

You are awesome! Thanks as well for this feedback. :)
- Lorraine

June 22, 2023

JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!

theStand
United States
1 day using the app
ReferralCandy replied June 22, 2023

This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :)
- JC

May 29, 2023

JC was so helpful. I'm new to ReferralCandy and not really familiar on how it works. I found it more easy to understand once I asked JC :)

clozenough
United Arab Emirates
7 days using the app
ReferralCandy replied June 9, 2023

It's what we do best and thank you for appreciating it! :)
- JC

May 8, 2023

Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!

SimsDirect
Australia
12 days using the app
ReferralCandy replied May 9, 2023

It was my pleasure helping you out! :)
- Cris

June 21, 2023

Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program

Dalfilo IT
Italy
22 days using the app
ReferralCandy replied June 22, 2023

We look forward to seeing great results in your referral campaign! Thank you.
- Ines

June 21, 2023

Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.

NeoCharge
United States
5 days using the app
ReferralCandy replied June 22, 2023

Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program.
- JC

September 1, 2023

I'm new to all of this and the folks at Referral Candy make it easy!

Boundless Robotics
United States
25 days using the app
ReferralCandy replied September 5, 2023

Thank you and you have been a delight to talk to as well. Please let us know anytime you need assistance. :)
- Katherine