Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

July 26, 2017

I've heard great things about ReferralCandy, however I've yet to really dive into using it, so this review is more in reference to the customer service. I've contacted the company a couple of times and always received really great customer service. I can tell that they are really focused on customer satisfaction and are super responsive. Really refreshing. 5 stars for superb customer service!

Fierce Dealz
United States
4 months using the app
June 15, 2013

If you're not using Referral Candy, thats a shame.

Anyone who has ANY margins in what they sell should use Referral Candy. Whether you're selling a: service, consultation, product, coaching- it doesn't matter. You'll instantly help grow your store organically.

The product is simple to use. The support staff has been awesome, and I've only scratched the surface of how powerful this product truly is.

Highly, highly recommended.

Education Magazine
United States
4 months using the app
May 8, 2018

Super fast customer service and easy backend! Fully customizable and now also in German! Perfect :)

Anita Hass
Germany
4 months using the app
Edited February 25, 2021

Great Customer service! JC was super helpful and patient. I am excited to try this out when I launch my site in a couple of weeks.

FIX LINENS
United States
4 months using the app
November 3, 2021

Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.

Mannequin Madness
United States
4 months using the app
ReferralCandy replied November 3, 2021

Thanks so much for the review! Reach out any time! - Lorraine

Edited April 21, 2020

So far so great! Fast customer service and the system seems to give you all the flexibility and customization that is needed to accomplish what you want!

The F2T Box
United States
4 months using the app
August 12, 2019

Jon's support was quick, kind and very efficient, allowing our brand to set up a referral program that suits our needs and valuing a long-term relationship. Much appreciated!

HD Mask USA
United States
4 months using the app
May 12, 2017

KAREN WAS AWESOME - Very glad to have her help me!

Enp Coffee Co
United States
4 months using the app
August 16, 2021

Great support by Jon Dolor! Very dedicated to helping us to run our first referral program in the most effective way.

CLARRI HILL
Canada
4 months using the app
ReferralCandy replied August 16, 2021

Thank you for your kind words. Jon will be delighted to hear it! - Derek

August 2, 2018

We had a great experience getting help from Tippy to get our account set up. We haven't activated the account yet, but would highly recommend just based on the customer service!

Crutchcards
United States
4 months using the app