Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 2, 2018

We had a great experience getting help from Tippy to get our account set up. We haven't activated the account yet, but would highly recommend just based on the customer service!

Crutchcards
United States
4 months using the app
April 14, 2022

Perfect app. Customer service is even better. Jelson is genuinely one of the best service persons I've ever dealt with top-notch customer service. my rating is for customer service rather than the app.

Taste Ireland
Australia
4 months using the app
ReferralCandy replied June 1, 2022

Thank you for your kind words! I am absolutely delighted to know you're happy with the customer service I provided - you deserve top-notch customer service! - Jelson

November 10, 2021

Benz assisted us for around 6 hours over chat and zoom call trying to figure out how to implement the referral link into the new Klaviyo. We're very grateful for her help and patience.

POJ Studio
Japan
4 months using the app
ReferralCandy replied November 10, 2021

We're glad Benz was able to help! - Tom

December 8, 2021

Mardie really helped me out achieve my goals and had answers for all my questions! Really good customer support!

Good Protein FR
Canada
4 months using the app
ReferralCandy replied December 8, 2021

Thanks so much! Glad I could help. — Mardie

July 18, 2018

Great customer service, they're on hand to help and make sure you get the most out of their great platform

Thecottonstory
United Kingdom
4 months using the app
May 27, 2022

We recently integrated the app with our store. Benz from the support team helped to quickly resolve my concerns. Great support I would say, thanks!!

MIXE.STORE
France
4 months using the app
ReferralCandy replied May 31, 2022

Thanks for choosing ReferralCandy and it has been a pleasure of mine working with you.
- Benz

April 8, 2022

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

Naturecan PT
United Kingdom
4 months using the app
ReferralCandy replied June 1, 2022

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

October 24, 2018

I have had fabulous support operating this app-- the help I got was easy to access and extremely helpful, Derek B was the best!

LOLA Y TULA
United States
4 months using the app
September 16, 2019

Great app for Referrals. Awesome talking to Tippy he helped me set up my dashboard in Jeffy. Quick and easy!

TheCrazyCap
United States
4 months using the app
September 2, 2020

The app is very versatile in nature and can be modified to fit many different needs and scenarios of a company, which is very convenient. The installation and integration process with third-party apps is also instant and does not come with any added hassle or worries. But, the thing I look most for when deciding on the right application to purchase is customer service and attention to detail. Shoutout to Dwight S., he was not only able to help answer any queries over email on a timely manner but was also very crucial in helping us get set up as quickly as possible given our short timeline for optimal set up. He offered to get on the phone with our team and help us figure all the details out so we can get started as soon as possible. Thank you Dwight!!

Zenergy
United States
4 months using the app