Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

October 23, 2018

Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!

Wild Earth
United States
4 months using the app
March 15, 2022

Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!

Magic Mind
United States
4 months using the app
ReferralCandy replied March 21, 2022

Thank you so much for this incredible review, I really appreciate it. -Jon

October 31, 2022

The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)

Eline Rosina
Netherlands
4 months using the app
ReferralCandy replied November 2, 2022

Thanks for this feedback, I really appreciate it. Feel free to rach out anytime you need help. :)
- Jessa

October 16, 2019

I wanted to find out more information about ReferralCandy, and the support
team was very helpful. Lorraine gave me information to the questions I asked

oyunstudio
United States
4 months using the app
August 6, 2018

You know that saying, "Nothing's ever easy" - well sometimes it is! ReferralCandy was easy to implement and the customer service was quick to respond whenever I had questions!

Americae
United States
4 months using the app
May 16, 2019

Tippy has been a great help when helping us set up a Refer-A-Friend program. I love the app and extra help.

Size Up Apparel
United States
4 months using the app
February 16, 2023

Pretty fast customer support via chat. We've been liking Referral Candy so far. Thanks Jon for his support.

Bench
Canada
4 months using the app
ReferralCandy replied February 17, 2023

Thanks for the review! And you are welcome, of course! - Jon

Edited December 13, 2018

Jon is very nice who helped me solve the problem with high efficiency. And also this APP is absolutely great. Everything is fantastic. operation is easy, the pop-up is beautiful and the service is REALLY GOOD!

dspbuy.pierrebuy
China
4 months using the app
March 20, 2023

worked with JC from their customer support. he has provided a demo and made sure the referral candy is set up for us.

urnotinvited
United States
4 months using the app
ReferralCandy replied March 22, 2023

Looking forward to seeing great results on your referral campaign. :) Let us know whenever you need assistance.
- JC

February 14, 2018

fantastic support! they were very accomodating

Skinincorporated
United States
4 months using the app