Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 4, 2021

app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!

ONGROK Canada
Canada
2 months using the app
ReferralCandy replied August 5, 2021

We're glad to be of help! If you need help getting to know the app better, just let us know - Derek

April 3, 2019

This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.

Flax Sleep
Canada
About 2 months using the app
January 3, 2020

We had an issue with transferring our account onto Shopify and Jon did an amazing job at quickly helping us fix our problem!

Matchstick Monkey
United Kingdom
About 2 months using the app
September 8, 2022

JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.

No Reception Club
United States
About 2 months using the app
ReferralCandy replied September 9, 2022

You are welcome, and thanks also for writing a review. I really appreciate it.
- Jc

July 1, 2020

Derek was super helpful during the onboarding call. I'm excited to try out ReferralCandy. Thanks, Derek!

ReVased
United States
About 2 months using the app
September 13, 2023

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Silk On Me
Netherlands
14 days using the app
ReferralCandy replied September 14, 2023

You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa

May 25, 2020

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

MAKESENZ
Belgium
About 2 months using the app
May 21, 2020

Hands down the best app you can get for referrals. You name it and they have it. Cash, points, percentages, discounts.

Had an issue and JON DOLOR addressed it immediately. Highly recommended.

ANAVRIN
India
About 2 months using the app
March 8, 2023

Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.

Zero Acre Farms
United States
About 2 months using the app
ReferralCandy replied March 8, 2023

We're happy to help! Thanks for the review! Let us know if you need help any time! - Jon & Katherine.

August 11, 2020

We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.).

Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!

Huron
United States
About 2 months using the app