Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

July 26, 2021

I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.

Bibs Manila
Philippines
2 months using the app
ReferralCandy replied July 26, 2021

Many thanks again for the review and please feel free to write to us if there is anything else. - JC

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

The Roving House
United States
2 months using the app
ReferralCandy replied July 30, 2021

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

September 20, 2019

THX for Benz!!!! she is very patient and help me A LOTS!~ She shows me the detail and let me figure out my problem straightly.

FaFaland Fashion
Hong Kong SAR
2 months using the app
April 24, 2019

Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)

GadgetiCloud
Hong Kong SAR
2 months using the app
April 24, 2020

Such great customer service! Fast response, and very helpful. Great start to using this platform, bring on the sales!

Mum2Be UK
United Kingdom
2 months using the app
December 12, 2019

Tippy is an asset to Referral Candy. He was very helpful and patient. He showed a high degree of competency with his knowledge of the App. Tippy has given me the confidence to refer the Referral Candy App to others. THUMBS UP!

Shoe Boogie
United States
2 months using the app
May 21, 2018

Tippy was an excellent help. Got my issue resolved right away

Zomb Blades
United States
2 months using the app
June 6, 2018

top app and great support during installation

Ultramattress
India
2 months using the app
August 4, 2021

app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!

ONGROK Canada
Canada
2 months using the app
ReferralCandy replied August 5, 2021

We're glad to be of help! If you need help getting to know the app better, just let us know - Derek

April 3, 2019

This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.

Flax Sleep
Canada
About 2 months using the app