Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

February 28, 2019

The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website.

Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.

Dabolly
United Kingdom
About 2 months using the app
October 28, 2020

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

Delidoor
Australia
About 2 months using the app
April 10, 2018

Nice app and it's too easy to use and make themes and you can also take help from support I also took help from Karen she has guided me very well how can I page and make the join page as I want.

Thanks
shawn

Zanegrace
Canada
About 2 months using the app
Edited June 14, 2019

Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.

Wynwood Dog Food Co.
United States
About 2 months using the app
Edited April 12, 2019

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Old Whippersnapper's Natural Handmade Manly Soaps
United States
About 2 months using the app
May 2, 2022

We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.

Open Blue Cobia
United States
About 2 months using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Erbin

May 28, 2014

excited to see how this grows. very easy to set up.

JHill Design
United States
About 2 months using the app
September 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

PegaNatur
Austria
About 2 months using the app
ReferralCandy replied September 13, 2021

Thank you for your kind words. JC will be delighted to hear it! - Tom

Edited September 1, 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

zorimi
Japan
About 2 months using the app
August 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Candy Mail UK
United Kingdom
About 2 months using the app