Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

September 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

PegaNatur
Austria
About 2 months using the app
ReferralCandy replied September 13, 2021

Thank you for your kind words. JC will be delighted to hear it! - Tom

Edited September 1, 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

zorimi
Japan
About 2 months using the app
August 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Candy Mail UK
United Kingdom
About 2 months using the app
March 6, 2019

Nice UI, easy to setup and use, fits my needs and good customer service. Great tool for sending coupons via your website.

دزة
Saudi Arabia
About 2 months using the app
April 6, 2018

Great customer service! The chat feature makes it easy to get ahold of customer support and they're very friendly/helpful.

Soapboxsoap
United States
About 2 months using the app
March 16, 2021

Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.

Naughty Nuts GmbH
Germany
About 2 months using the app
April 11, 2019

Good service DWIGHT - You're the man! ;)

I need to write 100 characters, so i want to let you know how Beautiful you are as well :D

OURDETOX - Din genvej til en sundere livstil
Denmark
About 2 months using the app
September 30, 2017

Amazing Application for established stores.

Fashion Eaziloot Com
Malaysia
About 2 months using the app
September 4, 2018

Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.

Primal7
United States
About 2 months using the app
November 11, 2014

We used to be using another competitor referral program, but since having moved across to ReferralCandy we've seen not only engagements, but sales and social sharing skyrocket. Very happy customer.

LIFX Store
United States
About 2 months using the app