Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

April 3, 2020

Great app and excellent customer service. I had an issue and they jumped on a call with me to solve everything. Highly recommended.

Sarah Jayy
Ireland
29 days using the app
May 3, 2021

Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!

PatchworkPet
United States
29 days using the app
ReferralCandy replied May 6, 2021

Thanks for the review! We're glad Lorraine was able to help! - Bryan B.

Edited July 29, 2020

Just getting started with Referral Candy and so far so good! Their customer support is fantastic. I worked with Karen today and she helped me get our custom theme up and running. Super excited to kick off our rewards program.

Esembly
United States
29 days using the app
Edited May 28, 2019

Great app and great customer service! Thank you for always being there to help with all the crazy questions that arise. Derek is especially helpful xo

Twenty-Five Eight
United States
29 days using the app
December 15, 2022

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!

Grand Cru, Wine Concierge
Singapore
29 days using the app
ReferralCandy replied December 16, 2022

You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :)
- Lorraine

April 9, 2019

I really like this app and the great support, Chatt with Tomas today and he helped me to set everything up smooth and perfect :) Thanks

ROYAL STRAPS
Sweden
29 days using the app
April 21, 2021

Mardie was amazing in helping me understand everything! Great service and support. I was unclear on the full process and she help step by step

SimpleSurprises
United Kingdom
29 days using the app
June 4, 2020

Nice app, I think it will be really helpful for my store! Thanks Derek for showing me all the possibilities of the app.

BassGears
France
29 days using the app
April 30, 2021

Estoy configurando la app y tenía algunos problemas con las traducciones, contacté con el soporte técnico y han respondido al segundo, solucionado mi problema en menos de 1 minuto. 100% recomendable.
Gracias Tomas!

SkinBioCare
Spain
29 days using the app
ReferralCandy replied April 30, 2021

Gracias! Feel free to reach out if you need anything else. -- Tom K.

April 22, 2020

Super impressed with the customer service. I sent a question and within minutes Karen had an answer. She ended up working with me for over an hour! Answering all sorts of questions about colors and functions. She helped to customize the app to fit my need. Karen actually just made the changes for me! Wow, I have never experienced such top notch help. I was debating whether to go with Referral Candy because of the price... You definitely get what you pay for!

NJ Home Delivery - Hoboken Farms & Joe Tea
United States
29 days using the app