Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

February 6, 2019

We haven't launched yet, but so far the customer support we've received from Karen has been excellent.

Evivo
United States
25 days using the app
January 19, 2022

Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy

Wein-Georgien
Germany
25 days using the app
ReferralCandy replied January 23, 2022

Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom

February 28, 2021

Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day.

clothingdt
Mexico
24 days using the app
December 16, 2020

Dwight was really helpful! Haven't start this app but already love it! ................................................

Delicors
Australia
24 days using the app
July 8, 2020

Amazing customer service. Thanks to Dwight, my problem was solved in less than 5 minutes. Will keep trying out the app before purchasing. thanks a lot!

NanoKnit Mask
Hong Kong SAR
24 days using the app
May 1, 2020

Great extra revenue generator for any store, boosts customer service score, customer satisfaction, a great way to have fun with your customers. Derek was really helpful with set up.

Til You Collapse
United States
24 days using the app
March 23, 2021

We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.

Fish to Go
Switzerland
24 days using the app
November 14, 2018

Yet to use the app, but Tippy was very helpful in helping solve an issue regarding the changing of templates!

Rosso Socks
Belgium
24 days using the app
March 31, 2022

Great service from Cris in customer service! We will try the app for some time now and see how it works.

Oslo Tool Company AS
Norway
24 days using the app
ReferralCandy replied June 1, 2022

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris

Edited January 3, 2019

Thanks to Tippy he helped me out sending the invitation email to all my existing customers, i would love to give it a try and lets see if thisreally helps me to increase my sells.

GG Ink
Mexico
23 days using the app