Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

June 2, 2020

Great service by Benz. Highly recommend scheduling in a call after you sign up. Referral candy has given us a few extra thousand in sales per month. Definitely worth the money.

Bubble Tea Club
Australia
21 days using the app
Edited January 29, 2020

レスポンスの速さ・内容ともにサポートチームのTomは素晴らしいです!私のつたない英語でもしっかりくみ取って助けてくれました。ありがとう。
Tom in the support team was really helpful and quickly response. Thanks Tom :)

hiyakuappstest
Japan
20 days using the app
April 21, 2022

Referral Candy is AMAZING! I've already made sales within a few days of launching my referral program in my new shop. The customer service is phenomenal, Jelson was very patient with me while I was having issues with my browser and log-in. And he recommended the Post-Purchase Pop-Up Widget which is a must, and a few other options to customize my banner and social media messages to better reflect my brand. He also kindly referred me to the Best Practices for Setting Up Referral Rewards page when I asked his advice on what discounts I should be giving. Awesome Product and OUTSTANDING customer service!!!!

tiddybar
United States
20 days using the app
ReferralCandy replied June 1, 2022

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Jelson

May 8, 2020

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

Cerveja Musa
Portugal
20 days using the app
April 2, 2020

ReferralCandy has amazing support. I had some questions and Dwight Salagsag went above and beyond to make sure I get the answers I need. He even jumped on a google hangout call with me to walk me through and show me exactly how to use the app and answer my questions in detail. Super happy with ReferralCandy and Dwight!

Brake Free Technologies
United States
20 days using the app
March 17, 2023

JC ROCKS! - Quite a few times I have felt overwhelmed setting up silly apps that just have way to many customizations I have just given up and immediately go to chat and ask for help when installing a new app. I Was blown away by JC's kind attitude to walk me through literally step by step the exact set up I asked for. Made the whole process super simple and only took me like 15 mins. Now I fill absolutely confident mailing all those past customers and knowing they will be able to sign up right. Thanks for the awesome customer service!

Mala of Merit™
United States
19 days using the app
ReferralCandy replied March 17, 2023

I appreciate the review! Reach out to us any time you need assistance! - JC

February 15, 2019

The customer service for this app is amazing! They walked me through how to get better website placement for the app and create a call to action. Tippy in customer service also was very helpful in informing me how to get the best use of the app for my business!

leMel designs
United States
19 days using the app
July 17, 2022

Customer service is very attentive and is fast to respond to our technical issues. Thanks Lorraine for the assistance!

Sperry Philippines
Philippines
19 days using the app
ReferralCandy replied July 18, 2022

It was a pleasure assisting you with your concerns, and thank you so much for this awesome review. :)
- Lorraine

February 27, 2020

Customer service on point. For the moment I just did the set up, and I love all the functionalities of the app! Can't wait to use it :)

She cares.
France
19 days using the app
March 30, 2021

This is an easy to use / set up app and if you get stuck their customer service is very responsive. Definitely worth checking out!

VitaRx
United States
19 days using the app