Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

Edited January 21, 2021

I completely tested this app and support team was amazing in helping out at every step. They could integrate better in countries like India and the payout process should be faster. JC, Tom and couple of others were of incredible support.

InvisibleBed.com
India
13 days using the app
August 27, 2021

The App working perfectly as it describe. If you have any questions, their supporting team members are awesome. Lorraine is super helpful to answer my questions.

XPRIT
United States
13 days using the app
ReferralCandy replied August 27, 2021

Thanks so much for the kind words, we think Lorraine and the team is awesome too! 😎

May 30, 2019

great customer service - Tippy was incredibly helpful and answered all my questions and was very detailed.

Vitalmins
United States
13 days using the app
February 19, 2021

We are working on setting up the app and Karen was very helpful in answering our questions. The response was quick and to the point. Thanks

Zigarrenschweiz Online Zigarren Boutique
Switzerland
12 days using the app
November 25, 2022

Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)

Simply Silver Mouthwash
United States
12 days using the app
ReferralCandy replied December 6, 2022

Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review.
- Hannah

April 7, 2022

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Lace Charms
United States
12 days using the app
ReferralCandy replied June 1, 2022

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon

April 20, 2020

@Tippy D. was great on the phone and was able to help me use the app and set it up perfectly. He spent a over an hour and was very helfull

survival t-shirts
United States
12 days using the app
January 18, 2018

Amazing app customer support. Had some small issue and Karen help me out a lot and solved all my problem very fast :) Worth every penny

Thecornerofgadgets
Malta
12 days using the app
November 25, 2020

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

vivianee
China
12 days using the app
September 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Power Bullet
Brazil
12 days using the app