Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

October 13, 2015

We at PopSockets have been very happy with this app. We often have customers who ask how they can get more involved in promoting PopSockets -- it's great to have a simple automated scheme for them to do that. For a product like ours with a low price point, ReferralCandy's pricing scheme works well.

Pro tip: a drawback of ReferralCandy is that the personalized URL that a customer shares with their friends is not memorable, but one can set up a URL redirect in Shopify so that e.g. popsockets.com/sarah goes to Sarah's personalized referralcandy URL.

Popsockets Llc
United States
Almost 3 years using the app
Edited February 26, 2020

Fabulous customer service from Tom and Adam - answered my questions and was super helpful. Thank you!

Cozigo
Australia
Almost 3 years using the app
January 28, 2021

Recently set up Referral Candy and so far the customer service has been amazing - Derek especially! Looking forward to an increase in sales from our new referral program.

Fixe Beauty
Canada
Almost 3 years using the app
March 13, 2019

Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!

ASÚVI
Australia
Almost 3 years using the app
February 2, 2021

Great stuff, we're excited to get referral moving. Dwight was very helpful and got us up and running in no time.

The Bruery
United States
Almost 3 years using the app
August 7, 2018

it is a great app, one of the few things that can help grow your business with very little input on an ongoing basis

Run In Rabbit
United States
Almost 3 years using the app
June 19, 2019

Derek helped me navigate the app by doing a Loom video. That made a big difference. Thanks. I wish there was a tutorial for the referring customers on what to expect and how to expect it. It seems we need to provide more language in the email, but as it is still a bit vague what the referring customer experience will be it is hard for me to create the documentation to support the referring customer's experience.

KEGELBELL
United States
Almost 3 years using the app
July 17, 2020

Just the best referral program app out there. Tried a few and I can say that his one is definitely worth its money!

okäse
Germany
Almost 3 years using the app
March 21, 2023

Great customer service and simple app - Cris was lovely and very quick to help answer all of our questions!

Edible Beauty Australia
Australia
Almost 3 years using the app
ReferralCandy replied March 22, 2023

Thank you so much for taking the time to write an awesome review. I appreciate it!
- Cris

March 3, 2021

Derek really helped us sign up another business account. The back end is pretty easy to use and it's a good way to generate new leads/ sales.

JRINK by Purée
United States
Almost 3 years using the app