Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited December 30, 2019

I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.

Kudos to her.

North Aware
Canada
Over 2 years using the app
May 2, 2022

We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.

Open Blue Cobia
United States
Over 2 years using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Erbin

March 1, 2019

App is really easy to install and configure. Customer support is very responsive and quick. This app is a must have!

Poundit
Philippines
Over 2 years using the app
November 7, 2022

Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service

TRIP
United Kingdom
Over 2 years using the app
ReferralCandy replied November 14, 2022

It was my pleasure assisting you. Please reach out anytime you need help. - Cris

September 2, 2020

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

Sannan Ruokakassi
Finland
Over 2 years using the app
June 22, 2020

Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.

Aurelius Food Co
Canada
Over 2 years using the app
April 26, 2018

Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!

Moderntribe
United States
Over 2 years using the app
June 28, 2021

Great support! Dwaight is the Best <3
helped me a lot with few topics and setting things up ;-)
greeeez

Knödelkult
Germany
Over 2 years using the app
ReferralCandy replied June 29, 2021

You're very welcome, and we'll share your thanks with Dwight! -Bryan B.

April 25, 2024

Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service

Chāmpo
United Kingdom
About 2 months using the app
ReferralCandy replied May 10, 2024

Thank you so much for this review. :)
- Katherine

Edited September 21, 2020

Excellent customer service from Lorraine! She's kind and patient. She's the best in the business : )

Mesbobettes
Canada
Over 2 years using the app