Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.
Kudos to her.
We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.
I'm happy I was able to assist! Thank you for your appreciation! - Erbin
App is really easy to install and configure. Customer support is very responsive and quick. This app is a must have!
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris
The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.
Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.
Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!
Great support! Dwaight is the Best <3
helped me a lot with few topics and setting things up ;-)
greeeez
You're very welcome, and we'll share your thanks with Dwight! -Bryan B.
Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service
Thank you so much for this review. :)
- Katherine
Excellent customer service from Lorraine! She's kind and patient. She's the best in the business : )