Referral Candy & Affiliate , 2,130 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.
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Customer support was great. Jon did a good job at navigating and addressing all of my questions.
Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$
EJ knows what customer service is all about, Very Helpful -
Amazing customer support! Dwight was the best - I could count on him to assist me with any questions that I have. Thank you!
Thank you for your kind words. Dwight will be delighted to hear it! - Tom
I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!
Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris
Great call with Derek from the Referral Candy. He showed us some insightful ways to improve our conversions and customize our app so that it is on-brand. Thanks for your help, Derek!
I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!
We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.
Thank you so much for this wonderful review. Please do not hesitate to reach out to us anytime you need help. :)
- Katherine
Derek was a great help in getting me sorted out on the app and showing me some great tips to jump start things.
Excellent App - good way to get a referral campaign up an running in a short amount of time.
I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.