Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

May 10, 2019

Thank you Karen for helping us solve our issue this morning within minutes of me reaching out to you! Great job!

Archipelago
United States
Over 1 year using the app
Edited March 25, 2021

We just launched our Referral Candy program and I had some questions about the timing of the advocate reward. I reached out via chat and Karen was so helpful! She was able to quickly & clearly provide me with an answer.

Membrasin Life Sciences
United States
Over 1 year using the app
June 16, 2017

ReferralCandy has generated so many incremental sales for us! The customer service is also super responsive and has been such a pleasure to work with. We don't have to create tickets and instead can email our rep directly. It's a wonderful thing.

Critical Pass 2
United States
Over 1 year using the app
March 23, 2020

Great customer support, very quick response highly recommended
Karen is very knowledgeable and has helped a lot to resolve the issue.

Dr. Ian Stern
United States
Over 1 year using the app
February 20, 2018

Dealt with Tippy. Very friendsly, knowledgeable, and easy to reach when needed. We'll be using the app but for the time being, it seems to be fairly easy and simple.

Nzxtarmory
United States
Over 1 year using the app
June 17, 2020

Perfect and a lot of features. Must have a for your store and success. It helped with new business and client

Geoffrey The Butler
Canada
Over 1 year using the app
December 30, 2020

Dwight was so helpful, i consult him for help on my referral candy which as been giving me issue for a long time and he solved it in a jiffy, Thanks so much

UpGreatLife
Germany
Over 1 year using the app
July 1, 2021

L'application mérite d'être connue. Néanmoins, elle doit être significativement améliorée. L'ergonomie initiale n'est pas du tout engageante. Le support est en l'occurrence très efficace et vous aide à construire des programmes de fidélité de qualité.

Cucu & Lolotte
France
Over 1 year using the app
ReferralCandy replied July 2, 2021

I have shared your feedback with our team. Thank you very much for leaving us a great review! - Derek

June 20, 2019

Haven't gone live yet, but Karen was an absolute superstar helping me get everything in working order.. alway the most important part of any app... getting to know how to us it quickly!

loffi.cc
United Kingdom
Over 1 year using the app
July 20, 2017

I just got off the phone with a support rep named Karen and am literally switching my referral program from another one (ALMOST) solely based on the level of support. These referral programs are a little intimidating to get setup, as you want to make sure everything is good before going after affiliates, and Karen went over and beyond to explain and walk me through how everything would work. Had it not been for the call, I probably would have just played it safe and stayed with my existing service because I didn't want to have to "figure out" how to set everything up again. 5-Stars! Definitely looking forward to getting into the service and seeing the benefits!

Soulsticeshop
United States
Over 1 year using the app