Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

July 1, 2021

L'application mérite d'être connue. Néanmoins, elle doit être significativement améliorée. L'ergonomie initiale n'est pas du tout engageante. Le support est en l'occurrence très efficace et vous aide à construire des programmes de fidélité de qualité.

Cucu & Lolotte
France
Over 1 year using the app
ReferralCandy replied July 2, 2021

I have shared your feedback with our team. Thank you very much for leaving us a great review! - Derek

June 20, 2019

Haven't gone live yet, but Karen was an absolute superstar helping me get everything in working order.. alway the most important part of any app... getting to know how to us it quickly!

loffi.cc
United Kingdom
Over 1 year using the app
July 20, 2017

I just got off the phone with a support rep named Karen and am literally switching my referral program from another one (ALMOST) solely based on the level of support. These referral programs are a little intimidating to get setup, as you want to make sure everything is good before going after affiliates, and Karen went over and beyond to explain and walk me through how everything would work. Had it not been for the call, I probably would have just played it safe and stayed with my existing service because I didn't want to have to "figure out" how to set everything up again. 5-Stars! Definitely looking forward to getting into the service and seeing the benefits!

Soulsticeshop
United States
Over 1 year using the app
December 16, 2016

Great app and amazing support !! Really

Feed Smartfood
France
Over 1 year using the app
February 9, 2021

Loraine was very helpful to helping me understand how to explain and monitor the use of referral candy with my customers!

Blender Bombs
United States
Over 1 year using the app
June 19, 2017

Good support, thanks to ADAM!
And working great so far.

Mikkeller
Denmark
Over 1 year using the app
March 7, 2019

Great customer service provided by Dwight. He was insanely quick at solving my issue, friendly and most importantly very professional.

ili Instant Translator
Japan
Over 1 year using the app
January 14, 2021

I had an inquiry on how the cash payouts worked and Mardie explained everything thoroughly. Great customer service!

EarPeace
United States
Over 1 year using the app
July 6, 2021

Lorraine was excellent in helping me with the installation process of this app. Great customer service. Thanks!

Konsyl Store
United States
Over 1 year using the app
ReferralCandy replied July 14, 2021

Awesome, thank you. We'll let Lorraine know! - Darren F.

October 13, 2021

Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!

Good Protein
Canada
Over 1 year using the app
ReferralCandy replied October 13, 2021

Thanks so much for the feedback! I'll definitely let Cris and Mardie know! - Derek