Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

May 26, 2020

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

Eucalypso Home
United States
Over 1 year using the app
Edited June 4, 2020

Easy set up and great customer service. Jon and Tom both responded quickly and courteously with expert advice

Care By Design Hemp
United States
Over 1 year using the app
October 14, 2021

amazing customer service and great app!
thank you to katherine for her amazing service. would recommend to other stores

EFFYDESK
Canada
Over 1 year using the app
ReferralCandy replied October 14, 2021

Thank you for five stars! Reach out any time! - Katherine

February 26, 2020

The support I received was professional and helpful! While there was some confusion at first we were able to figure out the best way to find a solution to our problem. Good work!

Jody's Popcorn
United States
Over 1 year using the app
March 4, 2015

Great program! Our customers love it!

Vape Dojo
United States
Over 1 year using the app
October 16, 2016

The support is amazing. I have never had anyone be so helpful. Not only did they answer my question, but I wanted the html to look a little different and they quickly went in and changed it on the fly. In addition, he took the time to walk me through the entire product. I would give the support an A+. MBradley

Ourskinny
United States
Over 1 year using the app
May 3, 2019

Great customer service! The uploading of the customers lists is extremely slow but support was willing to do all the process for us.

Min & Mon
United States
Over 1 year using the app
April 8, 2019

Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!

Herbstrong
United States
Over 1 year using the app
Edited August 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Raw Beauty Lab
United Kingdom
Over 1 year using the app
ReferralCandy replied September 9, 2021

Thank you for your kind words! If you need assistance, just let us know. - Mardie

May 31, 2022

The Referral Candy customer support team is VERY responsive and VERY helpful with any and all questions. They basically gave me 1x1 service to set up the affiliate program I needed.

Aunt Jackie's Curls and Coils
United States
Over 1 year using the app
ReferralCandy replied May 31, 2022

It has been a pleasure working with you. Please feel free to reach out anytime you need help. :)
- ReferralCandy team :)