Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
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The Referral Candy customer support team is VERY responsive and VERY helpful with any and all questions. They basically gave me 1x1 service to set up the affiliate program I needed.
It has been a pleasure working with you. Please feel free to reach out anytime you need help. :)
- ReferralCandy team :)
I am just getting started with Referral Candy and Derek has been very helpful with getting us online. Seems to be well done so far so I am referring you to this app!
Excellent app, comes with all the features I was looking for my referral program.
Excellent, fast, friendly, and knowledgeable customer service. (Karen M.)
Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!
Derek was super helpful in troubleshooting during implementation. Very happy with speediness and quality of support.
Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.
The app so easy to setup and Tom Koetz was so wonderful and helped setup are accounts. The customer service is really good. Thank you Tom!
Katherine was a great help today and answered all my questions. I appreciate the live chat option and Katherine was quick to respond and provided resources and links to help us get started. Thank you!
We're glad Katherine was able to help! If you have any concerns, just let us know. - Derek
Derek provided excellent customer service to me today. Love how responsive they are to queries. Great job!
I love referralcandy's customer support they're all awesome especially Adam and John they rock! When you have a problem they will always give you solutions and they never give up until a certain concern is not yet fixed.
2/1/2018 - Karen assisted us for a reward issue. We found what seems to be the problem and now checking with our manager since its a custom reward related. Very accommodating and friendly vibe which is great :)
2/22/2018 - Tippy was cool! He always helped me look for things and he's so friendly.