Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

January 28, 2019

Derek Benito was great to work with and really took the time to help me get my referral program up and running! He helped me from implementation to testing to launch.

Heed Foods
United States
Over 1 year using the app
July 17, 2020

Jon from the support team is very helpful and responsive. One thing to note: If you use ReCharge and ReferralCandy together, and you have both one-time and subscription customers, the subscription customers who refer friends will not automatically get the discount applied to their subscription plan – they need to log into their account to manually add it, which is not ideal. Regardless, we're excited to grow our referral program with ReferralCandy!

YA•YE Organics
United States
Over 1 year using the app
October 2, 2019

We just signed up for the app, and Karen has been fantastic and super informative. Looking forward to getting our program up and running with Karen's assistance.

nügg Beauty
United States
Over 1 year using the app
August 4, 2021

The app is very useful and Mardie the customer support rep was very helpful and friendly in assisting me. I recommend this app

Simisienna
United States
Over 1 year using the app
ReferralCandy replied August 5, 2021

Thank you for five stars! Reach out any time! - Mardie

May 27, 2021

I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!

Billion Avenue
Belgium
Over 1 year using the app
ReferralCandy replied May 27, 2021

Thank you for five stars! Reach out any time! - Tomas K.

April 24, 2020

This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.

BuddhiBox
United States
Over 1 year using the app
October 31, 2019

Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.

ExpressionMed
United States
Over 1 year using the app
November 3, 2022

Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience

uat-glasshouse-fragrances
Australia
Over 1 year using the app
ReferralCandy replied November 14, 2022

Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!

May 19, 2021

Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!

Raw Press Co
United Kingdom
Over 1 year using the app
ReferralCandy replied May 20, 2021

We appreciate your kind words. I'll be sure to let JC know -- Jaime R.

October 6, 2015

Great referral program app and even better customer support. Really guys you rock, keep it up!

Vitchelo Outdoor Gears
United States
Over 1 year using the app