Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

January 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Well Made
United States
Over 1 year using the app
July 27, 2021

Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!

Bazoo
United Kingdom
Over 1 year using the app
ReferralCandy replied July 27, 2021

It was my pleasure! Thanks for this review and please write to us any time! - Dwight

Edited April 27, 2018

ReferralCandy provides great service, and they are there to help. What else can you ask for? Great tool, great service & great people working there. Thank you.

Yummy Bazaar
United States
Over 1 year using the app
Edited June 8, 2018

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Finalstraw
United States
About 1 year using the app
Edited August 12, 2021

Currently using it! Backend is super easy to use and features are exactly as described. Their Customer support is amazing and very fast. Update: We had to switch our shop to a new website. The support Team did a great and fast job. Thanks!

David Lengauer
Austria
About 1 year using the app
February 14, 2020

Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!

JENNY BIRD
Canada
About 1 year using the app
March 18, 2020

Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!

Tune Supplement
Japan
About 1 year using the app
August 19, 2021

We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.

Active Truth™
Australia
About 1 year using the app
ReferralCandy replied August 19, 2021

Thank you for five stars! Reach out any time! - Benz

January 31, 2022

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

mini bloom
United States
About 1 year using the app
ReferralCandy replied February 1, 2022

We're glad Katherine was able to help! - Tom

December 19, 2019

Very easy to set up (much easier than a competitive product I was testing out), and support was quick to respond to my questions.

Waggit
United States
About 1 year using the app