Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

December 16, 2020

Good app, it does its job ! Very good support, Jon in particular was very helpful. My only hesitation is that, as French business, we had to rewrite everything. Still, v. good app if you want quickly a functional, basic referral program.

Moodz.co
France
About 1 year using the app
June 2, 2021

App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!

Tumble
United States
About 1 year using the app
ReferralCandy replied June 9, 2021

Great to hear! Thanks for the review and I will let Derek know. - Jaime R.

November 19, 2020

We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.

Peridot Pure
United States
About 1 year using the app
June 19, 2020

When I first started using Referral Candy I had a lot of questions and Benz from their customer service team was a big help!

Goodtimer
United States
About 1 year using the app
December 7, 2021

I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.

Beach Access
Japan
About 1 year using the app
ReferralCandy replied December 8, 2021

We're glad JC was able to help! - Tom

February 18, 2021

Great customer service from Derek to help me figure out how to use our own domain as the send-from address.

Drive Coffee Inc
United States
About 1 year using the app
September 19, 2016

These guys are there for you 110%. Their support network is like nothing I've ever experienced and they will stick to their word. If you need something done, they WILL do it. A+++++

Lavish Razor Company
Australia
About 1 year using the app
July 25, 2022

Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.

GuitarGrip
United States
About 1 year using the app
ReferralCandy replied July 27, 2022

Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :)
- Vino

Edited September 28, 2018

-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it
-Update: great support from Karen as well! Fast and useful replies to check on our program setup

Xfyro
United States
About 1 year using the app
April 30, 2019

Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.

Mini Dreamers
United States
About 1 year using the app