Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 6, 2020

Great app, really easy to use, customer support and service are top notch. Dwight helped me to solve most of my querries. Thanks Dwight! :D

ayam penyet ria
Australia
About 1 year using the app
July 12, 2022

amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it

209 Lebanese Wine
Lebanon
About 1 year using the app
ReferralCandy replied July 18, 2022

Thank you for this review. I really appreciate it! :)
- Vino

August 12, 2013

Easy to set up & manages itself. Excellent marketing tool for any store!

Mieux & Mieux
United States
About 1 year using the app
May 17, 2022

I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.

homeal 幼児食宅配
Japan
About 1 year using the app
ReferralCandy replied June 1, 2022

We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC

January 15, 2021

Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.

Petlab Co.
United States
About 1 year using the app
August 31, 2020

Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!

PerfectDiary Beauty
China
About 1 year using the app
September 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Crazy Detectors
Germany
About 1 year using the app
ReferralCandy replied September 24, 2021

We're glad Katherine and Benz was able to help! - Tom

Edited November 17, 2016

Interface is very easy to understand and follow. Support and Service are great!

Furbo Dog Camera
United States
About 1 year using the app
Edited October 21, 2020

Lorraine at Referral Candy was very helpful in resolving the issue with one of our customer. Thanks a lot.

Seafood Crate
Canada
About 1 year using the app
August 23, 2022

Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.

Po Campo
United States
About 1 year using the app
ReferralCandy replied August 23, 2022

I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa