Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

February 3, 2016

So far our experience has been great. After a Skpye all with Ferry I now know how the Referral Candy system works and am really excited to see how it will increase sales in my store!! Watch this space for more positive info. Thanks Ferry for all your input, laughter and patience. It's friendliness like this that really motivates one to use the product to its maximum capacity.

Body And Mind Shop
South Africa
About 1 year using the app
October 17, 2018

Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!

Jaclyn James Home
United States
About 1 year using the app
February 2, 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Greats
United States
About 1 year using the app
July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

KENT | super natural basics
United States
About 1 year using the app
March 25, 2022

JC was great in guiding me on how to get our referral program set up :) excited to get it live! So far it has been a smooth process.

LYTE
United Kingdom
About 1 year using the app
ReferralCandy replied March 28, 2022

We're thrilled to welcome you to ReferralCandy. Looking forward to seeing your campaign go live. :)
-Jc

April 21, 2022

still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.

Dilly&Fin
Singapore
About 1 year using the app
ReferralCandy replied June 1, 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Jelson

September 16, 2021

I had some issues with setup and was able to speak to Dwight on Live Chat which resulted in him doing a video call with me. He was very helpful and was able to resolve all 3 of my problems in less than 10 mins. I've used other apps that I have taken days to get a response, this is the best customer service experience yet. Well done Dwight!

nura AU
Australia
About 1 year using the app
ReferralCandy replied September 16, 2021

We're glad Dwight was able to help! - Tom

September 6, 2018

Karen is awesome. She was fast and informative. She needs a large bonus this year and an extra week of vacation.

Battlbox.com
United States
About 1 year using the app
July 13, 2022

The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.

IBKÜL
United States
About 1 year using the app
ReferralCandy replied July 18, 2022

Always a pleasure assisting you. I am so happy with your review. :)
- Jc

May 5, 2021

The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.

Devon + Lang
Canada
About 1 year using the app
ReferralCandy replied May 6, 2021

Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.