Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

Edited April 22, 2020

Karen in customer service rocked it helping out with questions. New tot the app and looks like it will be a keeper.

MessyMutts
Canada
12 months using the app
October 1, 2018

Tippy was very helpful and thorough in explaining the features and answering questions regarding campaign set up.

Pink Chicken
United States
12 months using the app
September 20, 2021

good app and great customer service by katherine. good tips provided as well on how to improve the setup

Roots & Hoots
United Kingdom
12 months using the app
ReferralCandy replied September 21, 2021

We're glad Katherine was able to help! - Derek

March 20, 2020

Great support team! Still in the process of setting up the app to our exact needs, but the support we've gotten is getting us there pretty quickly. Would recommend!

Acorn Biolabs
Canada
12 months using the app
July 18, 2022

Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)

EVERYYIN - Female Health
Germany
12 months using the app
ReferralCandy replied July 18, 2022

Wow! Thank you so much for writing a review. It was my pleasure assisting you. :)
- Jelson

June 15, 2020

Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.

TURTLEBOX
United States
12 months using the app
February 2, 2021

Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!

Vitacore Industries
Canada
12 months using the app
June 24, 2022

We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.

Kuratist
Germany
12 months using the app
ReferralCandy replied June 27, 2022

It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC

Edited June 9, 2021

Easy to start using this app.
Moreover easy to customize text and images on mail and page.
Further customer supports gives a response very quickly, thanks, Dwight.
Godness.

うおポチ宅配便
Japan
12 months using the app
ReferralCandy replied June 9, 2021

I appreciate your kind words. Thank you and write to us any time! - Dwight

February 14, 2020

A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !

YOZE
France
12 months using the app