Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

February 13, 2019

We haven't launched our referral program yet, but have been getting help from Tippy in setting it up. He is terrific! Very responsive and knowledgeable. 5 stars to Tippy!

Erin Draper
United States
11 months using the app
Edited February 12, 2021

Great program and great assistance :)
Karen stood by me question by question to guide me on the set up which made it effortless. She is amazing!

Style Reform 2
United States
11 months using the app
November 2, 2022

JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!

Birth Recovery Center Labs
United States
11 months using the app
ReferralCandy replied November 14, 2022

It was my pleasure assisting you. Please reach out anytime you need help. - JC

Edited December 1, 2021

Referral Candy works great and the customer service is really good. Thank you Cris for your support.

grino.mx
Mexico
11 months using the app
ReferralCandy replied July 30, 2021

Thank you for leaving us such a kind review! - Derek

March 15, 2017

Very good app and serves the purpose of my requirements.
Great support too!

Armorr
India
11 months using the app
Edited May 29, 2018

Great customer service! Tippy answered all my questions in a way I could understand. :)

Twoborn
United States
11 months using the app
September 16, 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Metal Lotus
United States
11 months using the app
June 21, 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Shoo For Good
United States
11 months using the app
ReferralCandy replied June 27, 2022

Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine

August 15, 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

CaseItOnline
Pakistan
11 months using the app
ReferralCandy replied August 16, 2022

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :)
- Cris

Edited July 16, 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
United States
11 months using the app