Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited July 16, 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
United States
11 months using the app
April 30, 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Bolt Coffee
United States
11 months using the app
August 9, 2018

We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend

Pure Pet Food
United Kingdom
10 months using the app
September 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Recess
United States
10 months using the app
ReferralCandy replied September 16, 2021

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

August 22, 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Ballet
United States
10 months using the app
ReferralCandy replied August 23, 2022

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

April 11, 2022

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

This is Unfolded
United Kingdom
10 months using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Lorraine

February 18, 2021

Awesome customer service ! Tomas was incredibly helpful in helping me set up the app and integrate it with my existing store. Very well done

900.care
France
10 months using the app
April 26, 2018

Karen was great, spoke on the phone and was very clear and made me feel confident with the program

The Acey
United Kingdom
10 months using the app
May 14, 2020

Great customer service Derek was super helpful answering all our questions! The program integrates with Shopify with no effort.

Venchi Chocolate USA
United States
10 months using the app
March 15, 2019

Lorraine from customer service helped to clarify how cash rewards could work through Recharge. Haven't had a chance to jump in too much, but overall templates look very customizable (options to edit code directly is a plus) and it's quick to set up

Arcadia Seed Co
United States
10 months using the app