Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

July 30, 2021

We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.

DuelAutoCare
United Kingdom
9 months using the app
ReferralCandy replied July 30, 2021

Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.

February 3, 2015

We have tried a few other referral apps, and in the end decided to stick with ReferralCandy, as it's the only one that let us flexibly customise the design at low cost, and also allows us to pay cash to customers who refer, which seems work the best for us. Also RC's customer service is quick and responsive!

Dapper Time -
Australia
9 months using the app
March 6, 2019

So far the app seems to fit my need. Got Derek to help me tweek it at the beginning. In the early stage at the moment, but so far so good

Mood Collection
Switzerland
9 months using the app
Edited December 18, 2019

Have been using Referral Candy for a few months now and the program has been great. I needed some help setting up referrals for subscribers through Recharge so Benz and Derek provided great help walking me through it and checking all our settings to make sure we are getting the most out of the program!

SkinTē
United States
9 months using the app
December 26, 2019

Tippy真的很耐心,插件也真的很好用哦,强烈推荐的哦;功能非常强大,完全帮助了客户对于我的网站的认知度,所以希望朋友们都可以来使用;Shopify有时会有点卡,但是这个插件完全不会影响到我的网速的呢,功能强大,满分

FLOW
Hong Kong SAR
9 months using the app
September 14, 2016

Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.

Clara Sunwoo
United States
9 months using the app
September 9, 2021

Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!

Crosby Coffee
United Kingdom
9 months using the app
ReferralCandy replied September 9, 2021

Thanks so much! We're glad to be of service! - Benz

February 4, 2016

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Nokaorganics
United States
9 months using the app
Edited May 23, 2022

Overall have had good experience with Referral Candy. Big thanks to Jared for his help and patience. Recently had another issue crop up, and Valerie was prompt in getting back to us and giving us the answers we needed.

WineLab
Ireland
9 months using the app
ReferralCandy replied February 24, 2022

We're glad to hear you had a good experience! If you have any concerns, just let us know. - Jared

December 12, 2018

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Skylar Yoo
United States
9 months using the app