Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

November 1, 2016

Excellent way to build a word of mounth company.
Temo Valle
www.boldtribe.com

Boldtribe Es
Mexico
8 months using the app
April 22, 2020

Great app, easy to use.
@KarenManuel - Super, super helpful and fast service. Efficient replies to my questions with step-by-step details.
Fab customer service

Toffeln
United Kingdom
8 months using the app
May 2, 2023

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

BingCases
United States
7 months using the app
ReferralCandy replied May 4, 2023

You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris

September 2, 2022

This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.

The Relux
United States
7 months using the app
ReferralCandy replied September 2, 2022

Pleasure is all mine. I had a wonderful time helping you out today. Have a lovely day!
- Jc

May 29, 2018

Great customer service: fast and reliable.

Shop Notablenotebooks
Spain
7 months using the app
July 17, 2020

Brand new to the app but so far so good. Jon really helped me get my first offer up and running. Thank you.

Rosa & Bo
United Kingdom
7 months using the app
December 24, 2019

We had some initial queries. I was impressed that 2 of the Referral Candy customer service team took time on Christmas Eve to set up a Hangouts call from home and take us through the issues, carefully resolving them. Kudos to Derek and Benz at Referral Candy. Many thanks and Happy Holidays.

helph-hq
United Kingdom
7 months using the app
November 16, 2022

Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)

Oscars Farm (UK)
United Kingdom
7 months using the app
ReferralCandy replied December 12, 2022

I appreciate the review! Thanks for being with us for the past years! - JC

March 19, 2019

After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.

PuricomUSA
United States
7 months using the app
March 30, 2023

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.

Great to work with JC (from the RC team), always there when i need him.

PEAK CHOCOLATE
Australia
7 months using the app
ReferralCandy replied March 31, 2023

We are so excited to see amazing results in your referral campaign. :)
- JC