Referral Candy & Affiliate
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I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.
Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon
We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.
Good app, we don't use it a lot anymore but when we were it was great.
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
Easy to work with the team. They are quick and responsive to your needs.
We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.
This app is working great so far! Excited to see what it can do for us as we are still on the free trial. Friendly and helpful staff.
The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with
Nice app, nice people behind the service. Tippy is helping me setup my program
We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.