Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

August 22, 2018

Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.

Xterraboards
United States
About 4 years using the app
August 12, 2019

Beautiful App and great Support! I tried several affiliate apps but refers was the best for me. They really have made a great tool and they have great partnerships with publishers.

And the support is really great! Since I am just starting with Affiliate I have / had a lot of question, but Emma, Shakima and Courtney really helped me so much all the time!

I can highly recommend the tool and the team!
Thank you

LipstickSmoothie
Germany
About 4 years using the app
August 6, 2016

Super simple to set up. Easy to use. Awesome user experience and extremely happy thus far! NIPYATA! is a big fan of Refersion! #nipyatalove

Nipyata2
United States
About 4 years using the app
March 7, 2016

Refersion so far has been great. Their staff is great with answering all of our questions via chat and provide us with great information to really optimize our affiliate program.

Chynna Dolls
United States
About 4 years using the app
April 19, 2022

Sean is spectacular, he answers all our questions quickly and concisely and explains very well when he gives his seminars, we are very happy with him!

KNKMiami
United States
About 4 years using the app
February 3, 2022

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

Primal Kitchen
United States
About 4 years using the app
Edited February 22, 2015

Works pretty well, and the developer is very responsive for fixing issues and interested to hear feature suggestions. Reports are very clunky, need an overhaul badly - have to be queued, slowly generated and sent via email, takes too many clicks to get a report. Admin does not work well on mobile which confuses some of our customers. Also dislike that all affiliate URLs are from refersion.com - effectively locks you into Refersion.

Penny Dreads & Wigs
United States
About 4 years using the app
March 21, 2016

Easy start up, easy affiliate link creation.

Mmillsco
United States
About 4 years using the app
January 16, 2016

Our store had a problem with the tracking and refersion team followed up and solved the problem.

Penguin Organics
United States
About 4 years using the app
Edited April 28, 2020

We use this app at https://thedrug.store/ and it has so far proved useful- however, the marketplace is a bit rubbish if you are a new site or brand. Don't expect influencers or affiliates to come to you.

Andre is a legend though and has helped us solve our issues with integration!

But if you are willing to engage with the affiliates yourself and get them signed up to Refersion, it's incredibly easy to manage, the customer service is great and cost effective.

Thedrug.store
United Kingdom
About 4 years using the app