Refersion: Affiliate Marketing , 991 reviews

The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.

Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform.

One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.

I would like to be able to export more data from the API, luckily John and Eugene always help us to get the reports. but I would like to automate those process and get the commission payment status by order/sku from the API.

We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.

We are very happy about some things the application offers: easy to use for the affiliates, have an easy overview as a company on how the affiliate's program is working, easy to pay and manage... Just encountered two negative points for the moment:
- when making manual payment, I'm oblige to fulfill at 100% the payment, and after charge manually the part that hasn't been paid (when making other type of payment methods, I can tell the program how much I want to pay).
- After reading a few things on SEO, I have doubts if the links generated with the refersion app is damaging my SEO or not (if it only keeps the same it's good by me, although I expected SEO would improve thanks to having so many new links generated... but I have doubts this is true).

I use this app the customer support is a 4 out of 5 the affiliate program needs to be updated so the affiliates can see if their customer is on the right link for the website to help the tracking & knowing that affiliate is getting the right commission. This could be updated like Avon affiliate program they have pictures when the customer click on the links & maybe it would be a much better app.

I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.

Easy to use and great customer service. Will definitely use for my future product launches!