Reviews (1,015)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and ...

April 2, 2024

For the price, I expect a call for set up. The fact that this isn't offered unless you have the enterprise plan is insane. Not to mention 2.5% of sales? Not ideal for high ticket items

Lumara
United States
6 days using the app
Refersion, Inc. replied April 12, 2024

Thank you for your feedback. We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry ...

Edited January 4, 2019

So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too.

I tried Leaddyno but it was a real headache.

So far I'm loving it!

+++++++++++++++++++++++++++++++++++++

I'm updating my review.

After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and ...

Sonia Roselli
United States
About 3 years using the app
March 31, 2016

Great app!

https://www.originalsound.dk

// Original Sound

Originalsound
Denmark
Almost 2 years using the app
January 13, 2020

Support is great, they are very responsive on the chat and Andre has provided thorough information that has solved my questions each time.

ProGrade-Digital
United States
Over 1 year using the app
Edited October 3, 2017

My experience was great up until the past month when I was contacted to update my credit card, stating that a charge wasn't going through. Puzzled since funds are available on my card, I responded inquiring about the amount they were wanting to charge - I have a protection that does not allow any charges to go through if I haven't pre-approved them.

After two attempts to get my response and two ...

Bunny Butt Yoga
Canada
Over 1 year using the app
July 5, 2016

Just started out using this software. Looks good and easy to use so far!

Nrthclothing
Canada
About 1 year using the app
Edited November 9, 2015

It looks nice and functions great but the ROI isn't good at all.

$750 in sales at $27 (basic plan). Your cutting right into the cost of the product not the margin on the product.

This program would be so much more if it was commissions (payout) that your pricing plan went off of.

Teas And Extracts
United States
11 months using the app
Edited July 27, 2016

Customer service is excellent and the concept is great. Our advice is to think very carefully before committing to any affiliates app because once your affiliates are all signed up then you don't want to stuff them around by changing to a different app.
We very quickly moved to having to pay $27 a month for our affiliate program with Refersion once we had a number signed up but we were not yet ...

The Travel Bra 2
Australia
7 months using the app
January 14, 2016

Cool app,but it doesn't work for my currency and refersion won't consider me :(

Olayemi 3
Nigeria
6 months using the app
May 10, 2015

I like that they don't charge money until you start to have some success with the app. I don't like that the website and the interface look obsolete. I also don't like that I send a question via email and never got an answer. And finally, I don't like that they don't have multilingual support or at least a way for me to manually translate the subscription form for potential affiliates, as well as ...

Conejo Damaru
Mexico
5 months using the app