Refersion: Affiliate Marketing , 1,007 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify and excellent customer service. It's highly recommended for managing affiliates, tracking commissions, and expanding affiliate programs. Merchants value the post-purchase affiliate sign-up feature and the ability to tailor programs to their brand. Many reported significant business growth, with one noting a 30x increase in a few months. The app is praised for its supportive onboarding process and quick resolution of technical issues.
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Everyone I interacted with was wonderful, but Kath and Janice were particularly outstanding! Despite the challenge of managing time differences, I consistently received prompt replies within 12 hours. Their responses were not only quick but also friendly and incredibly helpful. I had numerous conversations with Janice, who was always exceptionally supportive. Similarly, Kath was very approachable and went above and beyond to assist me. Their excellent service truly made a difference!
John helped me in resolving the issue. Great job!
Great customer service. John went above and beyond to help us get set up and going!
John was an amazing person to work with!
I had some issues with Refferal link and John Rogelio was so helpful and fast!
Excellent support from John with super helpful tips on optimizing our flow and experience for both affiliates and referrals!)
John was super helpful with merging my two accounts !
Andre Tan from Refersion is a literal life saver!
We have moved our affiliate program over to Refersion and they have held our hand every step of the way!
Andre answers every question thoroughly and also in a way we can understand (not so techy people over here).
Very grateful for all of their support & highly recommend their program!
Updated to 5 stars. Customer service very graciously amended our plan. Thank you!
Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small business for more money.
Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting impression of our service.
While we do have a number of month-to-month plans available, you were on a plan with a contracted term. With that being said, we always want to create a positive experience for our partners and we’re glad we were able to resolve this.
We wish you the best moving forward and if there's anything further we can do, please let us know.
Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.