Reviews (1,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer service and user-friendly interface. They find it easy to integrate with Shopify and value its tracking capabilities for monitoring affiliate performance. The post-purchase affiliate sign-up feature is seen as a tool for boosting customer loyalty. Merchants also commend its ability to customize affiliate programs, track commissions, and pay affiliates efficiently, leading to significant business growth for some, with reports of up to 30x growth.
Refine
-
By rating
Excellent support from John with super helpful tips on optimizing our flow and experience for both affiliates and referrals!)
I wouldn't recommend spending your money on this app. I've been using it for more than 8 months, and it hasn't generated enough sales to even cover its fees.
Thank you for your feedback and we are sorry to hear that your program has not launched to your satisfaction! While we firmly believe our app provides the tools to implement and run your affiliate strategy, it can sometimes take more time than expected to build a program. We certainly want you to see a return on your investment with us and we have made several attempts to connect with your team to help you strategize potential ways to grow your network or generate more conversions from the affiliates you’ve onboarded. When you are ready, please reach out to us via our support channel and we will be happy to help you.
John was super helpful with merging my two accounts !
Andre Tan from Refersion is a literal life saver!
We have moved our affiliate program over to Refersion and they have held our hand every step of the way!
Andre answers every question thoroughly and also in a way we can understand (not so techy people over here).
Very grateful for all of their support & highly recommend their program!
We've been a Refersion customer for about 5 years and the team has always been great to work with.
Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!
Refersion is a really great affiliate platform for us. It allows us to seamlessly track commissions and pay out affiliates + see top partners. John on their team is great as well, really helpful whenever I have questions.
Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.
Andre has been my go to for support and he has always been incredibly helpful. I always ask him any questions I have because I know he will always fully get any questions I have answered and always in a timely manner. He has definitely made my experience with Refersion a very good one!
Andre and Andrea were a great aids in not just getting us setup on our Shopify Plus store but going above and beyond to ensure that we had more than enough to succeed with Refersion! They were available for all of our onboarding questions and were always willing to help in any way they could. Very pleased with Refersion’s customer service so far!
Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.