Reviews (1,016)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and ...

July 18, 2024

No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app.

Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace ...

BELLAVUES
Germany
9 days using the app
Refersion, Inc. replied August 22, 2024

Thank you for your feedback - we are constantly evolving our offering and have shared these suggestions with our product team. Enhancements such as in-app discovery, robust ...

March 18, 2024

Excellent support from John with super helpful tips on optimizing our flow and experience for both affiliates and referrals!)

Wype Inc.
Canada
21 days using the app
July 29, 2024

Awesome App! There support is amazing as well!

HenGear
United States
7 days using the app
April 11, 2024

The app is extremely difficult to use. Very little support

Dan The Baking Man
United States
About 1 year using the app
Refersion, Inc. replied April 25, 2024

Thank you for your feedback and we are sorry to hear about your experience. While we are unable to find any history of support requests from your team we are eager to better ...

April 2, 2024

For the price, I expect a call for set up. The fact that this isn't offered unless you have the enterprise plan is insane. Not to mention 2.5% of sales? Not ideal for high ticket items

Lumara
United States
6 days using the app
Refersion, Inc. replied April 12, 2024

Thank you for your feedback. We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry ...

January 20, 2014

This is the app I'd been looking for!!! I did a lot of research but Refersion stood out from the rest! Not only is the functionality exactly what we needed, but they are constantly adding new bells and whistles to make it even better! The pricing is great too, but the real kicker is the customer support! Alex and the team at Refersion have bent over backwards to help us in every way possible to ...

Ka'Chava
United States
Over 10 years using the app
May 2, 2014

I have used a number of affiliate platforms and Refersion is the very best and the only one I have ever recomended. Alex has created something that was easy to set up and simple to use. He is super helpful and quick to problem-solve with me. My affiliates and I are happy with Refersion!

We Choose Virtues
United States
Over 10 years using the app
April 19, 2016

This app has worked very well for our small Surf Brand. It's a great way for customers to get discounts on our products while earning some extra cash and spreading the word about our company. Refersion has all of the tools and support you need to make a powerful referral program of your own!

Nick Gousha | VP
www.getbacksupplyco.com
The Original St. Christopher Surf Necklaces

Get Back Supply Co
United States
Over 9 years using the app
December 1, 2015

This app was exactly what my company needed to launch our referral program. We've received a lot of positive feedback from customers being happy with how much control they have over their dashboard.

Futuristic Lights
United States
Over 9 years using the app
August 4, 2015

Straightforward affiliate / customer referrals program. Was easy to get set up in a matter of minutes. My friends, associates, and loyal customers started sending me conversions same day.

No risk to start with the free plan. Then as the referral sales role in and you reach your limit, you get an alert and are only a few clicks away from upgrading to an appropriate paid plan.

Fiberflies
United States
About 9 years using the app