Refersion: Affiliate Marketing

I do not recommend this app. There is no delete/edit button for you if you’ve typed an error into a conversion/commission amount. If you make a mistake, You have to email Support for them to delete it for you. ‍ Then to top it off, they don’t respond right away, you have to wait at least a week for the issue to be fixed. I don’t understand why they don’t just add an “edit” or “delete” button.
Instead of having the affiliates wait for their payment while they take their sweet time to get to it.
I NEVER ever complain or leave bad reviews! This is my first time writing one like this.. This means it has taken A LOT for me to get to this point. I will be finding a new app if they can’t get it together especially since this app isn’t cheap... I’m paying for their “best” package.

I just got the app installed. Im excited to see what comes from Refersion. John helped with the set up, very hands on and help sort things out very quickly.

John Rogelio was awesome and very fast with customer support.

I DON'T WANNA!
Can't we just keep this SHINING STAR COMPANY TO OURSELVES?!
John is BY FAR the best service agent that I had the pleasure of dealing with!
He is on the ball, nose to the grindstone! Honest and trustworthy beyond note. I took a risk and Refersion a bit more than the normal admin permission as my partner and John dealt with this. I was blown away! He acted with honesty and integrity, did what he had to do. He is a keeper and one to restore faith in humanity!
You have to give this guy a SHINING CHAIR AFTER THIS!

No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app.

Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace primarily attracts coupon sites, and merchants cannot see critical information like social media profiles to assess suitability.

Marketplace Saturation with Coupon Sites: The marketplace tends to be dominated by coupon sites, which may not align with every brand's marketing strategy, making it challenging to find high-quality affiliates.

John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!

John was a great help! We have very much enjoyed the Refersion system and look forward to revenue growth with affiliate marketing.

I used Refersion to grow my business. I would like to say thank you to John, who helped me set up my account; he was excellent. I highly recommend this app.

Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.

Eugene was very helpful. Love how fast they resolved my issue. Submitted my issue at night and they solved it the morning after.

Diana was more than helpful and a joy to work with. Thank you so much to your team for making this a seamless and easy process.

We have been using Refersion for our affiliate marketing program since 2018 and have always been very impressed with their customer service. We get regular updates to the app which enhance our affiliate experience. Great app and company.

Refersion has been super helpful for us to be able to work on our Affiliate Marketing program, and Kiera B. is a rockstar! Thanks for everything!

What a great, cost-effective way to start with Affiliate Marketing. This app allowed us to approach our customer base with confidence and show them how to make commissions with selling our products. Smart syncing with Shopify shows you which orders the commissions are associated with, making it easy to go through the approval and payout process. Love the automation processes.

I use this app for my brand ambassador program and LOVE it! Very easy to use and to navigate. Andre has helped me with a few tasks and was very responsive and helpful to get my questions answered and fixed! I highly recommend this app.

Very user friendly! Andrew was very swift in integrating my refersion account to my shopify site. Thanks Andrew!

So far, so good! Andrew was helpful in getting us set up. Now I just gotta get out there and share it with our customers! :)

I love this platform! It works extremely well for what it's supposed to do. Customer service (Andrew, our rep) is always very helpful and timely with his responses! - Nicolas Fisher

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.

Andrew fixed my domain so that I could test in a very reasonable amount of time. I am very happy with the support.

Eric and Andre from support helped us to solve an issue we had with the installation. Thanks to that, everything works fine now.

okay, now this was probably the fastest affiliate app setup I've ever seen. Thank you for making this app so easy! Highly recommended!

Andre and his colleague Sean have been extremely helpful in responding to our queries and helping us with the installation. Thank you so much.

relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues

I love this app! Easy to understand and makes setting up my website super simple. Andrew who helped me with testing my website was great! He was really fast at getting back to me and made sure everything was running smoothly. Really appreciate his time and making this entire experience great and stress free for me! Thank you!

Andrew was of a great support, quick and proactive. I recommend this app for brands looking to boost their online presence.

Andre from Refersion was fantastic, really quick to assist with setup. It seems to be a great start for using affiliates. Looking forward to seeing what happens! The Smart Cave

I've had a great experience so far. Customer service is on point. Oliver answered all my questions quickly and thoroughly. Honestly this makes me feel secure and comfortable when signing up with new integrations for my store. Looking forward to learning more about this app!

I'm going to be using this app to have affiliates that promote my products to increase sales, Lisy was a great help in setting up refersion to work with my website.

This app is AWESOME! Super simple to set up/use AND the support team is incredible...you da best Andrew! :)

Thank you Andre for the quick response and for helping us with the integration! So far our experience is great!

Andre from refersion did a test run on my store and then emailed right after explaining to me what he did and that success he had. He let me know that he was there if i had any questions! He was a great communicator and help !

Very good application, simple and useful. Thanks to Andre who accompanied me for the start. Refersion team is reactive, it answers our questions quickly.

Overall, not a good experience at all. Poor Service & App Not working. Literally I sent 4-5 emails over 48 hours with no response. Do not recommend. I have now given this app two chances over the last several years.

Thanks to Oliver, thanks for helping us get up and running in such a short time! Looking forward to the journey with Refersion!!

Andrew, thanks! give this man a beer- and quick! The support is on point. Quick response and smart people on the other side of the line.

Andre was a great help! Very impressed with the features and easy integration of Refersion. Thanks!!

Refersion has worked seamlessly as our affiliate referral program. It has thorough demo to be able to set up yourself and the support from their team has been amazing. Andre has been communicative in making sure to answer all of our questions and have our account up and running. Our account was also properly extended once we got set up while we learned the app thanks to Andre! We are excited to have Refersion now.

App is intuitive and support is great. Mr. Andrew Yoon was very helpful with all my questions and got my shopify squared away.

The team at Refersion, especially Olivier, were very helpful with getting us integrated and setup correctly!

Got a lot of help from Refersion on install and integration with Shopify and PayPal particularly from Andrew who was really responsive to the configuration issues we had. The plug-in seems pretty easy to use so far. Hopefully the affiliate marketing works and I can see how efficient the calculations and payouts are.

Awesome app and even better support. Andrew followed up on an email he sent with instructions on how to set something up in the app. Thanks Andrew! He didn't have to follow up, but he went above and beyond and did.

I used this app and had tons of questions and concerns and Olivier from reversion helped me through it all!!! I love these guys and definitely staying ! Thanks again man!!!

I will be using this app to pay affiliates. Have not had to utilize it yet but it seems to be a great app. Andre did a test order and everything is set up properly and working smoothly.

Andrew was really helpful and helped me get everything set up seamlessly, he deserves a beer. Make sure it’s a pint :)

I am really liking this app. After some awesome assistance from Olivier, I was able to confirm everything is working as expected. I am super excited to use this app to expand my user involvement.

Anderson was very great with the set up. I have had these app for few days and I see increase already in sales while affiliates are also happy making money for themselves.

Nick from Refersion has been very helpful to me and addressed all my concerns. I am very thankful to him and the rest of the team for all the prompt replies and always being there to answer my questions. Its been a very smooth journey easing into the app. The service is wonderful and I highly recommend everyone to try it out!!

Program seems to work well. It was simple to create an acount, Nick was really helpful getting everything setup.

I used this app to assist me with managing influencers. I also like the customer Support Nick provided.