Reviews (1,016)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and ...

September 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks
Adrian Buga

EUROGATOR LLC-Innovative Science
United States
Over 3 years using the app
September 14, 2018

This app works well for our affiliate program. Having the dual domains is essential to ensure our global and local affiliates provide a good customer experience. Thanks Emma!

Encircled.co
Canada
Over 3 years using the app
June 16, 2022

Diana was so helpful in resolving my issue. Quick and very friendly service! Thank you so much for the help!

Astoria Activewear
United States
Over 3 years using the app
October 17, 2023

Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.

RHOBACK
United States
Over 3 years using the app
January 9, 2018

Great app, and terrific customer service from the team behind it. Layth was such a fantastic help to us recently, and worked with us to make some rather large changes to our existing commission structures. He made an otherwise very painful process quick and easy - can't ask for more than that. Thanks so much!

Breakingt
United States
Over 3 years using the app
Edited June 26, 2023

Updated to 5 stars. Customer service very graciously amended our plan. Thank you!

Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small ...

Ora Cacao
United States
Over 3 years using the app
Refersion, Inc. replied June 12, 2023

Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting ...

July 1, 2021

relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues

Urbotanica
Australia
About 3 years using the app
Edited March 15, 2024

Janice was prompt in responding and her answers helped us solve our problem.

Shuler Studio
United States
About 3 years using the app
August 30, 2018

Shakima was very helpful! She was professional, prompt, patient and very communicative with me on getting our Affiliate program set up & structured. We had a few phone calls, screen sharing and a lot of messaging all of which she explained everything very well and was sure to answer all of my questions. Thank you for everything Shakima! :)

N53club
United States
About 3 years using the app
March 31, 2023

Great experience with Refersion over the few years we have used it. Customer service is always quick to respond as well. Shout out to John for being super helpful and responsive!

Upgraded Formulas®
United States
Almost 3 years using the app