Reviews (1,016)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and ...

Edited March 20, 2020

Andre was great and did everything I needed quickly and smoothly!! I was so confused and he helped me right away.

THE GOLDEN SECRETS
United States
Over 2 years using the app
July 20, 2022

在使用Refersion使用期间,由于重新安装了app导致追踪出现了问题,咨询了这边工作人员,refersion的Jenna负责对接,她非常有耐心地解答,回复也很及时,并且帮助解决了问题。期间她一直在跟进情况,在结束后还有帮忙查看是否追踪正确。

MODELONES.com
United States
Over 2 years using the app
November 10, 2022

Eugene did an awesome job at helping me out! My question was resolved within a day and now we are ready to move forward!

KritterKlips
United States
Over 2 years using the app
May 6, 2023

I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able ...

Irresistible Me
United States
About 2 years using the app
January 17, 2018

I would like to commend the Refersion team, specifically Layth, for their amazing customer service! I had an issue with my login and they worked hard to resolve it. I received phone calls and emails with regular updates and was not forgotten about. I will gladly recommend Refersion to anyone. It doesn't hurt that the app itself is also very user-friendly. Thank you Layth & the Refersion team!

Sol And Selene
United States
About 2 years using the app
January 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

H.V.M.N.
United States
About 2 years using the app
January 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

SOSU Cosmetics
Ireland
About 2 years using the app
Edited May 24, 2018

simple, straightforward, efficient => Great software gets a 4*

Great support makes it a 5*!

Thanks Emma.

Foobot
United States
About 2 years using the app
September 22, 2023

Had some trouble uploading cvs files for an affiliate. John did an amazing job helping me out. THANK YOU JOHN:)

Dermalogica Switzerland
Switzerland
About 2 years using the app
June 16, 2022

Support is always on point! An Diana was the one I worked with and had my problem solved in less than 5 min! Awesome!

RUF Fitness
United States
About 2 years using the app