Rep AI: AI Shopping Assistant

Rep AI: AI Shopping Assistant

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.7 (91)

Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales

Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes.

Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more
  • Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
  • AI shopping assistant recommends products and guides shoppers to checkout
  • Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
  • Hands off to live chat agents with the full conversation summarized
  • GPT AI trained on your catalog, policies & brand voice—always on-brand
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Attentive
  • Gorgias
  • Klaviyo
  • Postscript
  • Tapcart
  • Zendesk

Pricing

Choose the plan that best fits your business.

Pay-as-you-Grow

Free to install

$12 for any additional 1,000 visitors

Features

  • 100 free visitors a month
  • Up to 100 products
  • Self-serve onboarding
  • Chat support
  • AI Sales skills

Starter plan

$104 / month

or $995/year and save 20%

$12 for any additional 1,000 visitors

Features

  • Up to 10K visitors/mo
  • Up to 1,000 products
  • Email support
  • AI Sales skills
  • Custom branding
  • AI training
  • AI product recommendations

14-day free trial

Basic Plan

$209 / month

or $2,006/year and save 20%

$12 for any additional 1,000 visitors

Features

  • Up to 25K visitors/mo
  • Up to 2,000 products
  • Chat support
  • AI Sales skills
  • Custom branding
  • AI training
  • AI product recommendations

14-day free trial

Standard Plan

$368 / month

or $3,528/year and save 20%

$12 for any additional 1,000 visitors

Features

  • Up to 50K visitors/mo
  • Up to 5K products
  • Chat support
  • AI Sales skills
  • Custom branding
  • AI training
  • Product recommendations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (91)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 10, 2026

This is the best AI-rep we've used (and we've tried a few of them for our store). The customer service is quick to jump in and help you out. I especially enjoy the continual updates that Rep AI sends out on their software -- peace of mind for knowing that they're always working on the back-end systems. This AI-rep has really been helpful on reducing the manual touch-points needed to answer questions users have when visiting our website. Highly recommended!

Capstone Games
United States
4 months using the app
May 29, 2026

Rep AI made integrating AI into our Shopify store effortless. The onboarding was outstanding, the team gave patient, hands‑on support for non‑technical users and took the time to really understand our brand. Integration was fast, and within the first week we saw a clear reduction in manual work as the chatbot started answering customer questions accurately.

Rep AI handled our promotions and product suggestions well, driving additional sales. Their tailored approach (including concierge services) fit our needs and delivered real value. Support has been exceptional, the best AI service we’ve used. Highly recommended for growing e‑commerce businesses.

Infinity Braids
Netherlands
3 months using the app
May 25, 2026

Hello Rep is a fantastic tool. The ease of deployment is astonishing, and the included plugins make the experience even better. Training the chat, customizing the bubble, testing, and going live is incredibly simple and refreshing. After working on many software implementations, this felt like a breath of fresh air during the go-live phase. Even after deployment, the experience continues to be amazing. Highly recommended!

Homespice.com
United States
3 months using the app

Support

App support provided by Rep AI Technologies Inc..

Developer

Rep AI Technologies Inc.

85 Broad Street, New York, NY, 10004, US

Launched

April 18, 2022

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