Rep AI: AI Agent & Live Chat
- Pricing
-
Free to install. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (116)
- Developer
- Rep AI Technologies Inc.
Featured images gallery
Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales
Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes.
- Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
- AI shopping assistant recommends products and guides shoppers to checkout
- Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
- Hands off to live chat agents with the full conversation summarized
- GPT AI trained on your catalog, policies & brand voice—always on-brand
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Attentive
- Gorgias
- Klaviyo
- Postscript
- Tapcart
- Zendesk
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Pay-as-you-Grow
Free to install
$12 for any additional 1,000 visitors
Features
- 100 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
Starter plan
$104 / month
or $995/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 10K visitors/mo
- Up to 1,000 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Basic Plan
$209 / month
or $2,006/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 25K visitors/mo
- Up to 2,000 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Standard Plan
$368 / month
or $3,528/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 50K visitors/mo
- Up to 5K products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- Product recommendations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a 24/7 sales associate that understands products, answers questions, and guides shoppers to checkout. Many report big conversion and ROI gains, plus major reductions in support workload. Setup is called quick and plug-and-play, with strong Shopify and helpdesk integrations. Merchants like the natural, brand-aligned responses, guided product finders, abandoned-cart flows, and reliable scaling, often calling it a must-have part of their tech stack.
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
The Rep AI concierge for sales & customer service has quickly become as essential component of our DtC tech stack. The UX is great for customers, the back end UI and reporting are excellent for us, and the ROI is undeniable. Beyond being a great tool, it's backed by phenomenal technical customer support. Shout out to Hans in particular. Would recommend this tool for any mid-size+ DtC brand that's looking to increase sales and/or reduce customer support ticket load.
This is the best AI-rep we've used (and we've tried a few of them for our store). The customer service is quick to jump in and help you out. I especially enjoy the continual updates that Rep AI sends out on their software -- peace of mind for knowing that they're always working on the back-end systems. This AI-rep has really been helpful on reducing the manual touch-points needed to answer questions users have when visiting our website. Highly recommended!
Support
App support provided by Rep AI Technologies Inc..
Resources
Developer
Launched
April 18, 2022
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