Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 13, 2024

We love RepAI. We tried a few other AI bots before we settled on RepAI and we settled on Rep for a few different reasons (pricing, ease of use, and mainly the helpful fullness of the team). We had talks with a few other of the "popular" guys (one starts with a Z *wink wink*), and they wanted us to commit to a year long contract without a free trial (what?!). The team at Rep has been super helpful from Adam on the sales team, Yoav the CEO jumping in and helping when we had some trouble setting up an A/B test, to Dafi who is our Client Success Manager that I meet with frequently who is constantly helping us with new ways to optimize our account. Like Rep claims, it pays for itself and should be a no brainer if you are looking for an AI chatbot to add to your stack!

The Perfect Jean
United States
8 months using the app
Rep AI Technologies Inc. replied November 16, 2024

Hi Perfect Jean team,

Wow, this made our day—thank you! 🙌 We’re so glad you chose Rep AI and that the team (what a squad!) has been able to support you every step of the way. Love hearing it’s a no-brainer for your stack. Here’s to more wins together!

The Rep AI Team

November 28, 2024

Great support for any questions I had- bot seems to be performing well based on information available to it. I have been monitoring the chats and seeing what information is missing in the product descriptions etc and once changed the responses are changed which is really great!

Solenco
United Kingdom
About 1 month using the app
November 26, 2024

We love Rep! We had very particular needs and Sarah worked with us cheerfully and flawlessly to create our AI guide. It was a delightful experience, the AI was for the most part spot on and we are refining where needed. We are still in the trial period and we have already seen excellent results. Highly recommended!

Satya
United States
About 2 months using the app
December 10, 2024

Yuval and the team at REP are super helpful.

I have been training REP and it gets better and better. It has reduced customer service inquiries, driven acquisiton with promo codes and also helped us to prevent international sales as only sell domestically but have influx of international inquiries.

Love the product.

The Piazza Center for Plastic Surgery & Advanced Skincare
United States
About 1 month using the app
November 3, 2024

Best app for the money, for sure! It's easy to use and helps my customers (I think). It saves me a lot of time. It's only too bad that you can actually get some of the more personalized features at the €299 per month mark.
That's something I cannot afford, which is too bad. Other than that it's the perfect app for your store.

Kippenpakket.nl
Netherlands
About 1 month using the app
February 14, 2025

Excellent app and does what it says. 7x ROAS so far

Green Genius
Australia
About 1 month using the app
December 28, 2024

Yuval at Rep AI Provides exceptional service. I made an error in choosing a plan and Yuval was able to help me correct the issue in little to no time. Great Customer service overall. A special shout also goes to Sarah Luria for the product demo.

The Salon Direct
United States
2 days using the app
December 20, 2024

Really excited to launch Rep AI onto our store next week! The testing has been impressive and the bot is already answering 80% of the questions better than I could have just by scanning and learning from the site. Yuval at Rep AI has been great to work with to help dial in the behavior of the responses for the remaining 20% of typical questions before we go live. Thanks team!

Mystic Barrels
United States
About 24 hours using the app
December 4, 2024

Amazing app! The team is absolutely incredible (I've had the pleasure of working with Sarah and Dafi and they are absolutely amazing at what they do!)

Mia Belle Girls
United States
4 months using the app
December 11, 2024

Great customer service and tech. Yuval was very helpful with my support requests.

South Asian Strong
Canada
About 1 month using the app