Reviews (83)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 13, 2024

Great customer service - had an issue after install and the team took care of it over the weekend. Really intuitive product.

85RETRO
United States
5 days using the app
Rep AI Technologies Inc. replied November 16, 2024

Hi 85RETRO team,

Thanks for the kind words! 🙌 Glad we could get things sorted quickly for you—weekends included. Excited to see how Rep AI helps your store grow!

The Rep AI ...

September 16, 2024

I have tried most of the chat system for Shopify and this one is the winner. Not only is the price right, but this one works right and has the best support team behind it. After some time learning about our products, "Glowy" has been giving great advice, answering questions and giving out super product recommendations to our customers 24 hours a day!

GLOWBIOTICS
United States
5 months using the app
Rep AI Technologies Inc. replied September 27, 2024

Thank you so much for the kind words! It’s fantastic to hear that Rep (aka “Glowy”) has become such an essential part of your team. We're always here for you and happy to see ...

September 9, 2024

We are very pleased with the assitance we receive from our account Reps. They are always willing to help us implement flows and answer all of our questions. This app has also helped minimize customer service questions to our customer service team which saves a lot of time and payroll. The chatbot ai has been amazing in its ability to learn and adapt within its environment. The on boarding process ...

Scrub Pro Uniforms
United States
7 months using the app
Rep AI Technologies Inc. replied September 27, 2024

Thank you for the kind words, Scrub Pro Uniforms team! We're so happy to hear Rep is streamlining your support and making a real impact. Thrilled to be part of your success ...

August 26, 2024

Impressive tool with a comprehensive feature set that continues to surprise us even after months of use. The standout benefit is its ability to convert customers automatically, which has already shown tangible results for our business.

What truly sets Rep apart is their exceptional support team. They consistently provide quick responses and valuable assistance, demonstrating a commitment to ...

Magnum Bikes Online
United States
3 months using the app
Rep AI Technologies Inc. replied September 27, 2024

Thank you, Magnum Bikes team 🚴‍♂️ 🙏
We're so happy to hear Rep is driving tangible results. Our goal is to ensure you get the most out of our features, and we’re glad our ...

August 27, 2024

Game-Changer for Customer Communication and Conversion Rates!

Rep.ai has been an absolute game-changer for my business! Since integrating this app with my Shopify store, I've noticed a significant improvement in how I communicate with customers and leads. The AI-driven responses are incredibly accurate and timely, ensuring that my customers always feel heard and valued, no matter when they reach ...

Haelf
Austria
26 days using the app
August 21, 2024

I recently tried out this app and I have to say, I was initially hesitant due to its high price. However, after using it during the trial period, I can confidently say that it pays for itself in no time. This app is like having an extra staff member on hand, it's that helpful.

The Sydney Art Store
Australia
16 days using the app
Edited July 17, 2024

Chatbot is effective, streamlining customer queries and making the website more efficient. Support team is truly excellent, very helpful and easy to reach out to, I feel any issues we have will be investigated quickly and acted on and I can reach out easily.

The Tea Makers of London
United Kingdom
About 1 year using the app
August 21, 2024

Rep is the future of ecommerce. save yourself time and money and apply this technology to your store today. also the developers are very helpful.

SEALED SPIRITS
United States
4 months using the app
August 21, 2024

Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.

Pixel Gallery
United Kingdom
2 months using the app
May 29, 2024

REP has a surprisingly smart AI, it simply enhances your bank balance :)

It also provides exceptional customer support. It does require some training which is really easy to do, so that your AI will behave like one of your team members.

Plus, their support team is super responsive and helped us with anything we needed.

So far it seems like investing in this app was a great move and invaluable ...

BLUNDSTONE2
Israel
10 months using the app