Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 23, 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israel
14 days using the app
April 4, 2024

Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.

Eat.Read.Love.
United States
2 months using the app
August 9, 2024

BEST AI CHATBOT!

Aevanti
United States
3 months using the app
Edited June 17, 2024

Great customer service!

Eat Well Miami Meal Prep
United States
2 months using the app
Rep AI Technologies Inc. replied June 2, 2024

Hi, thank you for sharing this with us. We apologize for any frustration you have caused. Someone from our team is reaching out to you right now.

We have a 100% money-back ...

November 15, 2022

Better conversion is all I need. With Rep, I also get a great team to work with. Fast, efficient, and keeps improving. Keep up the good work

APRICOAT
United States
Over 2 years using the app
June 6, 2023

Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.

Fuller Brush Company
United States
Over 2 years using the app
May 10, 2023

We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with ...

Health Direct
United States
About 2 years using the app
November 15, 2022

I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store.
I highly recommend ...

Fresh Roasted Coffee
United States
About 2 years using the app
November 15, 2022

Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!

Herbaly
Canada
Almost 2 years using the app
November 29, 2022

Rep has seriously helped us expand our customer service capabilities. My CSM Dafi has been incredible throughout the onboarding and development of our account. We absolutely love our product finder and it really helps customers figure out what product will fit their space. If there are any issues, Dafi is right on top of it and we have bi-weekly meetings to continue to improve our customer's ...

Carolina Creekhouse
United States
Almost 2 years using the app